Saturday, January 8, 2011

1st Level Grievance!

Remember the ensuing battle over Grace's health insurance denying her Novolog?
If not, read this. I warn you, you had better be sitting down, with nothing throw-able in front of you.
Angry yet?

Yeah, me too. I filed a formal grievance against Keystone Mercy the day after getting that letter.

Just got a letter today stating that my First Level Grievance hearing is January 25, 2011.
Wanna know what made me laugh about the letter?

It states the meeting time as 2 AM. I kid you not.
Keystone Mercy cannot even get a time in a letter right!
And this was signed by a person, who I guess never heard of proofreading something before sending it out.

I feel like telling them, you know, I AM already awake at 2 AM, why not?

It says I can bring a friend, family member or lawyer with me. Why thanks, Keystone Mercy, I do think I will take you up on the whole lawyer thing. Cause one is coming with me.

And I know all of you out there, my DOC friends, if you could, you would fill the seats behind me.
I plan on taking each and every one of you there in spirit with me.
This is a fight for not only Grace, but for all of our kids.


Joanne said...

Go get 'em Penny! Love the 2 am thing! I'd like to see how coherent they are at that time!

Renata said...

The no proof reading makes me feel like they send out quite a few of these letters and they just change the time. That's scary.

Can't wait to hear how it goes, you should have the lawyer call to confirm the time.

Unknown said...

2 AM -- seriously -- you'd better show up at that time and then tell them they defaulted.

Man...I would be there in a heartbeat. We could bring all our kids and check sugars throughout the meeting.


Annoyed yet? Too BAD!


Unknown said...

WOOT! I say go at the 2am...give 'em a taste of our life.


Yes, scary that they cannot even proof read this. SCARY.

Anonymous said...

We'll be there in spirit that's for sure. I am sooo sorry this is happening to you and if you need one more thing to add to the never ending list of crap that comes with D. ((hugs)) I think you'll win and I'm sending D mom vibes your way!

Denise said...

with you in spirit! go get um!!

Alexis Nicole said...

Give em hell girl!! We will def be cheering u on!! Xoxo

Pam said...

Hell hath no fury! Go get 'em!

Pam said...

P.S. Grace and I have been thinking of you and G-bird today. Two years. Love and hugs!

P.P.S. Keep an eye on your mailbox!

Misty said...

Go get em!! Definitely count me one of those chairs behind you!

Proofreading story...Ally was DENIED for her insulin pump by our insurance company and the letter that they sent me said it was not medically necessary for her diagnosis of Type II diabetes. I called right away and she said, "I'm sure it was just a typo!" I was 8 months pregnant and VERY hormonal, so I let her have it! DO NOT send me a letter of denial and claim that the reason you are denying it is listed in error as a typo! Guess what!!! They did make a mistake and THOUGHT she had Type II diabetes!!! IGNORANT!!!!